At Oasisare Store, we understand that sometimes plans change, and you may need to cancel an order. Our cancellation policy aims to provide flexibility while ensuring the timely processing of orders.
How to Cancel an Order
If you need to cancel your order, please reach out to us as soon as possible. Orders can only be canceled if they have not been processed or shipped.
Cancellation Requests
To request a cancellation, contact our customer service team:
- Email: [email protected]
Please include your order number and reason for cancellation in your request.
Cancellation Timeframe
If you cancel your order within 24 hours of placing it, we will process the cancellation and issue a full refund.
Custom Orders
Custom-made products cannot be canceled once the production process has begun. Please ensure all custom details are correct before finalizing your order.
Refunds for Canceled Orders
Refunds for canceled orders will be processed within 7-10 business days and returned to the original payment method used during the purchase.
Contact Us
If you have any questions regarding our cancellation policy, feel free to contact us:
- Email: [email protected]
- Address: 855 East Ave #270, Chico, CA 95926, USA
Thank you for choosing Oasisare Store. We appreciate your business and are here to assist with any concerns.